At Kashi Shakti, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website: www.kashishakti.com.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect limited personal information from you to ensure a smooth shopping experience, including:
Personal details: such as name, shipping address, email address, and phone number, provided during checkout or account creation. Order details: including products purchased and order history. Delivery information: needed for successful fulfillment and tracking. Automatically collected information: such as IP address, device type, browser details, and usage patterns, collected through cookies or analytics tools for website improvement.
We do not collect or store any payment card details, as Kashi Shakti only accepts Cash on Delivery (COD) orders at this time.
2. How We Use Your Information
We use your information only for legitimate purposes, such as:
- Processing and fulfilling your orders.
- Communicating updates, confirmations, or delivery details.
- Responding to your queries or support requests.
- Improving our website, services, and customer experience.
- Detecting and preventing fraud or misuse of our website.
We do not sell, rent, or trade your personal information with any third party.
3. Information Sharing
We may share your information only when necessary to provide our services, for example:
- Third-party logistics partners or fulfillment providers who handle product delivery, shipping updates, or returns on our behalf.
- Shopify, which powers our e-commerce platform and securely manages data storage and technical operations.
- All third-party service providers are required to protect your data in accordance with applicable data protection laws and contractual obligations.
4. Data Security
Our website is hosted on Shopify, a leading e-commerce platform that maintains PCI DSS Level 1 certification — the highest standard of data security in the global payments industry.
Even though Kashi Shakti does not process online payments, all customer data, such as name, address, and contact details, is securely stored on Shopify’s encrypted servers.
In addition:
- Our website uses SSL encryption (https://) to protect your data during transmission.
- We regularly monitor and maintain our systems for security and compliance.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your shopping experience. Cookies help us:
- Recognize returning visitors.
- Track cart contents.
- Analyze how users interact with our site to improve usability.
You can choose to disable cookies in your browser settings, though some site features may not work as intended.
6. Your Rights and Choices
You have the right to:
- Access and review your personal data.
- Request correction or deletion of your personal data, subject to legal obligations.
- Opt out of receiving marketing or promotional messages from us.
To make any such request, please contact us at info@kashishakti.com.
7. Data Retention
We retain your personal data only as long as necessary for:
- Completing your orders.
- Providing customer support.
- Meeting legal or accounting obligations.
Once data is no longer required, it is safely deleted or anonymized.
8. Compliance and Legal Disclosure
We comply with applicable data protection and privacy laws in India, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
If required by law, we may disclose personal data to government or law enforcement authorities.
9. Changes to This Policy
We may occasionally update this Privacy Policy to reflect operational, legal, or regulatory changes. The revised policy will be posted on this page with the updated “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: