Shipping Policy
Thank you for shopping with Kashi Shakti. We aim to make your shopping experience smooth, transparent, and reliable. This policy explains how orders are processed, delivered, and what customers can expect after placing an order with us.
1. Order Processing
- All orders are processed and confirmed within 1–2 business days of receiving your order.
- Once confirmed, your order is forwarded to our third-party fulfillment partner, who manages product packaging, dispatch, and delivery on our behalf.
- Orders placed on weekends or public holidays are processed on the next working day.
2. Shipping Charges
Shipping is completely free for all orders placed on www.kashishakti.com.
We do not charge any extra fees, handling charges, or hidden costs.
The price you see on the product page is the final price you pay at delivery (for COD orders).
3. Shipping and Delivery Time
- The average delivery time is 3–5 business days, depending on your location and courier network availability.
- Delivery timelines are estimates, not guarantees, as they depend on logistics handled by our fulfillment partners.
- Tracking details (if available) are shared once the order has been dispatched.
4. Serviceable Areas
- Kashi Shakti delivers only to serviceable pin codes as defined by our fulfillment network.
- Certain remote or rural areas may not be eligible for delivery due to courier limitations.
- If your location is unserviceable, our checkout system will automatically restrict order placement.
- In rare cases where an unserviceable address slips through due to technical limitations, our team will contact you to arrange an alternative address or issue a full refund.
5. Payment Method
- We currently offer Cash on Delivery (COD) as our only payment option.
- Please ensure someone is available to receive and pay for your order upon delivery.
- Orders with incomplete or incorrect address details may be delayed or canceled.
6. Delays and Exceptions
While we strive for on-time delivery, delays may occur due to:
- Incorrect or incomplete shipping address
- Limited courier service availability
- Weather conditions, strikes, or transport disruptions
- Other unforeseen circumstances beyond our control
If your order is delayed beyond 10 business days, please contact us at info@kashishakti.com — we’ll promptly investigate and assist you.
7. Undeliverable Orders
If an order cannot be delivered after multiple attempts, or if the address is found invalid, it may be returned to the warehouse.
Our team will then contact you to confirm whether you’d like us to reattempt delivery (where possible) or cancel the order.
8. Order Tracking
Where available, tracking details are shared once your order has been dispatched by our fulfillment partner.
If tracking is unavailable, you can contact our support team for a delivery update.
9. Contact Us
If you have any questions or concerns about your shipment, feel free to reach out to us:
Email: info@kashishakti.com
We typically respond within 24–48 business hours.
Important Notes
- Kashi Shakti does not guarantee delivery to all pin codes in India.
- Orders are fulfilled only for addresses within our fulfillment partner’s active delivery network.
- Delivery timelines are approximate and may vary by region or courier service.
- Kashi Shakti reserves the right to update this Shipping Policy whenever required.
Last Updated: October 2025