Welcome to Kashi Shakti (“we,” “our,” “us”). These Terms & Conditions govern your access to and use of our website www.kashishakti.com and any purchases made through it.
By using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the website.
1. General Information
Kashi Shakti is an online store based in New Delhi, India, offering spiritual service in India.
We operate as a direct-to-consumer retailer that sources and fulfills orders through verified third-party suppliers.
All transactions are handled via Cash on Delivery (COD) only. We do not currently accept online payments.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age, or using the site under the supervision of a parent or guardian.
- You are capable of entering into a legally binding contract under applicable Indian law.
3. Products and Availability
We strive to display accurate product information, including images, descriptions, and prices.
However, slight variations may occur due to lighting, manufacturing, or supply differences.
All products are subject to availability. If an item is unavailable after your order, we will notify you and cancel the order without charge.
4. Order Acceptance and Fulfillment
Once you place an order, you will receive a confirmation via email or SMS.
Your order will be processed only after confirmation and availability check by our fulfillment partner.
We reserve the right to cancel any order if:
- The product is out of stock,
- Delivery is not serviceable at your location, or
- We detect fraudulent or suspicious activity.
5. Payment Terms
We currently accept Cash on Delivery (COD) as the only mode of payment.
You agree to pay the full amount to the delivery partner upon receiving your order.
We do not collect or store any payment card or bank details.
6. Shipping and Delivery
We deliver orders across serviceable pin codes in India through trusted third-party logistics providers.
Delivery times generally range from 5–7 business days, but may vary based on your location or external factors.
Please Note:
Certain areas may not be serviceable. If your area is not covered, you will be notified and the order will be canceled without charge.
For full details, please refer to our Shipping Policy.
7. Returns and Refunds
We offer refunds or replacements only for products that are defective, damaged, or incorrect at the time of delivery.
You must notify us within 5 days of delivery by contacting info@kashishakti.com with proof (images or video).
Please refer to our Refund Policy for complete terms and conditions.
8. Third-Party Suppliers and Services
Kashi Shakti partners with third-party suppliers and logistics providers for product sourcing, storage, and delivery.
By placing an order, you acknowledge that your order may be fulfilled by such third parties on our behalf.
We ensure that all our partners are verified and maintain reasonable standards of product quality and fulfillment.
9. Intellectual Property
All text, graphics, logos, images, and content on this website are owned by or licensed to Kashi Shakti and are protected under applicable copyright and trademark laws.
You may not reproduce, distribute, or use any content from this website without written permission.
10. Limitation of Liability
Kashi Shakti shall not be held liable for any indirect, incidental, or consequential damages resulting from:
- Product misuse,
- Delays in delivery beyond our control,
- Issues caused by third-party service providers.
Our total liability, if any, will not exceed the value of the product purchased.
11. Indemnification
You agree to indemnify and hold harmless Kashi Shakti and its team from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.
12. Governing Law and Dispute Resolution
These Terms are governed by and interpreted under the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in New Delhi, Delhi.
13. Changes to These Terms
We may update these Terms from time to time to reflect operational or legal requirements.
The latest version will always be available on this page, with the “Last Updated” date above.
14. Contact Us
For any questions regarding these Terms, please contact:
Last Updated: October 2025